Terms and Conditions
Last Updated: August 25, 2026
Please read these Terms and Conditions ("Terms") carefully before using the Pause Medical website, pausemedical.org (the "Site"), scheduling an appointment, or purchasing products or services from Pause Medical ("Pause Medical," "we," "us," or "our"). By using the Site or our services, you agree to these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
You must be at least 18 years old to use the Site, schedule services, or purchase products unless otherwise permitted by applicable law.
You agree to use the Site only for lawful purposes and not to interfere with its operation, security, or functionality. We reserve the right to restrict or terminate access to the Site when reasonably necessary.
2. Medical Disclaimer
The information provided on this Site is for general educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
Use of the Site, submitting an inquiry, or scheduling an appointment does not by itself establish a physician-patient relationship.
Pause Medical's healthcare providers determine whether a particular treatment, medication, or service is appropriate based on an individual's medical needs. Treatment outcomes vary and are not guaranteed.
If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
3. Medical Services and Medications
Pause Medical may provide services including hormone replacement therapy, medical weight loss, medication management, laboratory testing, wellness services, and related healthcare services.
Certain treatments may require a medical consultation, evaluation, laboratory testing, or other clinical assessment before they are provided.
The request or purchase of a particular medication or treatment does not guarantee that it will be prescribed or provided. Healthcare providers retain independent clinical judgment and may decline, modify, or discontinue treatment when medically or professionally appropriate.
Prescription medications are provided only when permitted by applicable law and determined to be clinically appropriate.
Where legally permitted and clinically appropriate, treatment may involve medications prepared by a properly licensed or legally authorized compounding pharmacy. Compounded medications are not FDA-approved unless specifically stated otherwise. The availability of any compounded medication is subject to applicable federal and state requirements.
4. Appointments
Submitting an appointment request does not guarantee an appointment, treatment, prescription, or specific provider.
Appointments are subject to provider availability and applicable clinical requirements. Pause Medical reserves the right to reschedule or cancel appointments when reasonably necessary.
Any applicable cancellation, rescheduling, late-arrival, or missed-appointment policies communicated at the time of scheduling will apply.
5. Supplements and Products
Pause Medical may offer dietary supplements and other wellness products through the Site.
Products are provided for their intended use and are not intended to diagnose, treat, cure, or prevent disease unless expressly stated otherwise and permitted by law.
Consult a healthcare professional before using supplements, particularly if you are pregnant, nursing, have a medical condition, or take medications.
We may change product availability, descriptions, and pricing at any time.
6. Orders, Payment, Shipping, and Returns
When placing an order, you agree to provide accurate billing, shipping, and contact information.
Prices are listed in U.S. dollars unless otherwise stated and may change without notice. We reserve the right to correct pricing errors and cancel orders when necessary.
Products are shipped within the United States unless otherwise stated. Shipping times are estimates and may be affected by circumstances outside our control.
Unless otherwise stated or required by law, health and wellness product purchases are final. If an item arrives damaged, defective, or incorrect, please contact info@pausemedical.org within seven (7) days of delivery.
7. Privacy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
Our Privacy Policy explains how Pause Medical collects, uses, discloses, and protects personal information and, where applicable, protected health information (PHI).
The Privacy Policy does not replace any separate patient privacy notices, consents, or healthcare-related documents that may apply to your care.
8. Intellectual Property
All content on the Site, including text, graphics, photographs, videos, logos, trademarks, and other materials, belongs to Pause Medical or its licensors and is protected by applicable intellectual-property laws.
You may not copy, reproduce, distribute, modify, or commercially use Site content without prior written permission.
9. Third-Party Services
The Site may contain links to or integrations with third-party websites and services, including scheduling, payment, laboratory, pharmacy, or other platforms.
Pause Medical is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
10. Disclaimers and Limitation of Liability
The Site and its content are provided on an "as is" and "as available" basis to the fullest extent permitted by law.
Pause Medical does not guarantee that the Site will always be available, uninterrupted, secure, or error-free.
To the fullest extent permitted by applicable law, Pause Medical and its owners, employees, providers, contractors, and affiliates will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Site, products, or services.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
11. Changes to These Terms
Pause Medical may update these Terms from time to time. Changes become effective when posted to the Site with a revised "Last Updated" date.
Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
12. Governing Law and Contact
These Terms are governed by the laws of the State of Mississippi, except where applicable law requires otherwise.
If you have questions about these Terms, please contact:
Pause Medical
101 Ricky D Britt Sr Blvd, Suite 2
Oxford, MS 38655
Phone: (833) 940-5060
Email: info@pausemedical.org
www.pause-medical.com
